Our Guarantees

Enjoy a stress-free and uncomplicated relocation with MOVU

Unique safety guarantees with MOVU

  • Fixed price guarantee

    Our partner companies offer fixed prices based on your information. If the move or cleaning takes longer, you are protected by the fixed price.

  • Insured

    All the companies have a business liability insurance and the moving companies have an additional freight liability insurance.

  • Online price comparison

    Compare the price-performance ratio of the companies and save up to 70%.

  • Handover guarantee

    All our companies offer the handover guarantee for the final cleaning.

  • Performance guarantee

    We promise, that the service will take place on the date agreed upon. MOVU is by your side, even if difficulties emerge.

Handpicked partner companies

MOVU only works with selected moving and cleaning companies. All our partners go through a thorough admission process and have to undergo regular quality tests.

Personal meeting with the company

To get a feeling for the companies, MOVU meets every company personally.

Insurance and registration

Only companies that are entered in the trade register, that are insured and have a clean debt collection register can offer quotes on our website.

Probation period and evaluation

Newly acquired companies have to prove that they meet the quality standard of MOVU during the probation period. If that is not the case, the working relationship will be terminated.

Regular trainings

We insure our customer’s satisfaction through meetings and trainings with our partner companies as well as regular technical improvements.

Customer’s reviews

  • Easy, understandable use, possibility of inventory details allows binding offers and saves a home visit. Customer service was kind and helpful. Uncomplicated process

    Thomas from Zollikon

  • Competent and very friendly employees. Optimal price-performance ratio. Moving without any problems.

    Joel from Wallis

  • Everything went perfectly fine. I can warmly recommend. Thanks for the support.

    Milena from St.Gallen

  • Highest recommendation. I sent Movu photos of all the rooms, basement and balcony, they invited the best offers and one week later the move was done in one day. Perfect!

    Patrick from Obwalden

  • Everything went fine. I received from MOVU five quotes in timely fashion. My landlord was very satisfied with the cleaning. All around a great service!

    Fabian from St.Gallen Uznach

  • The service is very user-­friendly and the prices are fair. The moving company did an excellent job.

    Andrea from Zürich

  • The offers for the apartment cleaning were created very quickly and after my query they handled the request competently and immediately.

    Jo from Horgen

  • The helpfulness and friendliness of the movu team is excellent! I’m very satisfied! They are always eager to get everything in order, they’re uncomplicated and fast when clarifying something!

    Denise from Solothurn

  • Very friendly and the handover worked out right away. I would go with MOVU again.

    Sandra from Wetzikon

  • On time, everything clean including handover guarantee, very friendly, good & fast communication - what else do you need?!

    René from Zürich

  • I had a hassle-­free relocation. Many thanks to the lovely Move Captains who helped me to choose the right company.

    Jenny from Genf

  • Everything went awesome and very quick. Submitted my request on a friday and we moved on the following Monday.

    Hidi from Baden

  • Easy website, fast response with different offers, and the ratings from other users were very helpful when choosing a company. Great coupons and special deals.

    Claudio from Zürich

  • Very professional support when it comes to moving. I would go with MOVU again at any time.

    Stefanie from Zürich

  • Five offers in no time, competent guidance and straightforward booking. I can only recommend the service.

    Cédric from Basel

  • Efficient creation of quotes despite short deadline. Efficient support from customer care when it comes to questions.

    Roger from Zug

  • Everything went very fast: it was easy to provide the details, the offers came very quickly and were adjusted, after choosing a company they contacted me promptly. Great.

    Simone from St.Gallen

  • Quick service, awesome customer service, friendly employees, good consultation. Highly recommended.

    Nathalie from Basel

  • Movu really only works with competent companies and the move captains are always available and very helpful. Next time I’m moving I will certainly use the service of Movu.

    Philipp from Chur

  • Easy and uncomplicated recording of required data. Very good overview of the offers. Makes the moving stress a lot more comfortable :-)

    Markus from Basel

  • The online platform is good and designed clearly. The hotline is friendly and competent. Very good!

    Marco from Zürich

  • Everything went smoothly!! I was well advised, supported and my wishes were taken into account.

    Graziella from Bern

  • All round satisfactory service. Requests were answered quickly and personally.

    Martin from Dielsdorf

  • Very fast answers. Quotes within less than 24h. Friendly on the phone. Personal consultation.

    Karin from Bern

  • Very fast answers. Had a nice person on the phone. Great information and help. Everything so far went smoothly!

    Nadine from Bern

  • Friendly, fast, uncomplicated and a selection of 5 different quotes with great references within hours. Relocation and cleaning all in a one stop shop ……...AWESOME :-)

    Jost from Uster

  • I was very satisfied with the fast service and the nice phone call - great customer service.

    Nicole from Chur

  • Within a few hours I had different quotes and distributing the tasks was trouble-free and uncomplicated.

    Samuel from Schwyz

  • Only made positive experiences from beginning to end. Very good and efficient consultation, inventory and ready to answer all questions. No pressure to book. Very recommendable!

    Sonja from Zürich

  • Movu was engaged and helped me to find a good quotes despite difficult circumstances. Anytime again, when moving the next time.

    Dominique from Bern

  • Very customer oriented, helpful and fast!

    Chris from Aargau

  • movu really helped us to organize our relocation at a good price. We weren’t spammed with email, sms or advertisement. Instead we received competent answers and the right amount of clear information.

    Anna from Genf

  • Very good service. Movu managed to give me the confidence, that this is a serious service. Since I didn’t have any trouble with the cleaning company, Movu didn’t really have to do anything.

    Köbi from Lenzburg

  • I was really sceptical at first, but an informative phone call before booking and the smooth process showed me, that the service works flawlessly. I can only recommend it, thumbs up!!

    Thomas from Bern

  • My move and the apartment handover were really easy! I received 5 offers within just a few hours and competent consultation from the move captains. Everything went well and within the promised time.

    Nadine from St.Gallen

  • Filling out the form with the moving goods went very intuitively. Especially because of the categories. Having access to the reviews from previous customers helped me to make the right decision.

    Fabiano from Genf

Visit eKomi for more ratings

Experiences with MOVU

Exclusive - Only with MOVU

MOVEasy insurance

The MOVEasy insurance covers damages on moving goods on replacement value (=original value).

Exclusive coupons

Get exclusive coupons and discounts for furniture, materials for renovation, electronic devices and more. Save more than 1’000 CHF.

All-in-one service


With one inquiry you get five offers with fixed prices and can organize your whole relocation online.


MOVU isn’t a moving or a cleaning company. Instead MOVU acts as an independent and neutral consultation and service platform.


MOVU offers support in order that you don’t forget anything important:

Additional services

Benefit from additional services and enjoy an even more relaxed relocation

Disassembling and assembling

Your furniture will be disassembled in the old apartment and assembled in the new apartment.

Pack moving boxes

The movers pack and unpack your whole inventory into moving boxes (e.g. tableware, clothes, books etc.).

Moving boxes

If you need moving boxes, you can order them in our shop at topkartons.ch and have them delivered to your home within two working days.

Quality approved moving companies or cleaning companies from your region.